Product Delivery Policy

Welcome to Prestige Mobile Mechanics, your premier destination for mobile vehicle maintenance services. Our commitment is to provide you with exceptional service directly at your convenience. This Service Policy outlines our practices regarding service delivery, including the addition of products and apparel to your service appointments.

1. Service Delivery

At Prestige Mobile Mechanics, we understand the value of your time and strive to deliver our comprehensive vehicle maintenance services directly to you, at your location of choice. This includes your home, office, or any other location within our service area that suits your needs.

2. Adding Products to Your Service

• Selection: When booking a service appointment through our website, you have the option to add various products to your cart, including auto parts and apparel.

• Delivery: All items added to your cart will be delivered in person by our technician at the time of your scheduled vehicle maintenance service. This ensures that you receive everything you need in one convenient visit.

• Installation: For auto parts purchased as part of your service appointment, our skilled technicians will perform installation during the maintenance service, ensuring that your vehicle receives top-notch care with quality parts.

3. Apparel and Other Products

• Apparel: We offer a selection of branded apparel for purchase. To ensure the highest satisfaction, all apparel must be inspected upon delivery during the service appointment. Apparel can be returned provided it has not been worn.

• Other Products: Similar to apparel, any additional items purchased must be inspected upon delivery. Returns are accepted for items that are unused and in their original condition.

4. Delivery Locations

• Service Area: Our services and product delivery are available within our designated service area. Please refer to our website for detailed information on our service coverage.

• Location Choice: You have the freedom to choose a convenient location for your service appointment. It is your responsibility to ensure that the chosen location is safe, legal, and accessible for our technicians to perform the vehicle maintenance service.

5. Scheduling and Rescheduling

• Advance Booking: We recommend booking your service appointment in advance to ensure availability and to allow us to prepare any products you wish to purchase.

• Rescheduling: You can reschedule your service appointment and any associated product delivery up to 72 hours before the scheduled time without any charge.

• Late Rescheduling Fee: If you need to reschedule less than 72 hours before your appointment, a fee of $35 will apply to cover the preparation and scheduling adjustments.

Conclusion

Prestige Mobile Mechanics is dedicated to providing you with the highest quality vehicle maintenance services and products, delivered directly to your chosen location for unmatched convenience. Our policies are designed to ensure a smooth, efficient, and satisfying experience with every service appointment. Should you have any questions or need further clarification on our Service Policy, please don't hesitate to contact us.